International Delivery Information
Processing Time: 1-3 Business Days
Shipping Options:
- Standard Shipping: 7-14 Business Days — Cost: $4.95
- Express Shipping: 6-9 Business Days — Cost: $14.95
Free Standard Shipping on orders over $99.
Delivery Service
All international shipments are handled by 4PX, UPS, and FedEx. We use signed-for delivery services to ensure your package arrives safely.
Please ensure that someone is available at your home or work address to receive the delivery. If no one is available, a delivery card will be left for re-delivery arrangements or collection at the depot.
For both free and paid shipping, you are responsible for any customs fees or taxes imposed by your country. While we strive to deliver within the estimated timeframes, delays caused by customs clearance are outside of our control.
Please do not refuse delivery. Refused shipments will incur the original shipping cost plus return shipping fees. Any refund will be reduced by these costs.
Important Tips
- Double-check your shipping address before placing an order as we cannot redirect packages once dispatched.
- For security reasons, we may require you to verify your details with your card issuer before shipping. We aim to make this process quick.
- Orders are typically processed and shipped within 24 hours; during sale periods, processing may take up to 48 hours.
- To reduce delays caused by customs, we recommend using your work address for delivery when possible.
- Please note that shipping times do not include customs delays, weekends, holidays, or unforeseen circumstances.